Curbside Pickup Terms

  • One daily pickup time is reserved solely for shoppers who are at a higher risk of severe illness by COVID-19, which includes people 60 and over, first responders, and those who have compromised immune systems.
  • Orders will not be accepted over the phone.
  • No product substitutions can be made at this time.
  • Returns are limited to product quality issues. Poor quality or damaged products may be returned at customer service. Approved returns are eligible for exchange or credit. With receipt, returns may be issued in the form of the original purchase payment.
  • Items requested within the “Additional Items” order box will be selected at the discretion of fulfillment staff.
  • Items sold by weight will be fulfilled to the amount requested as closely as possible while also keeping whole units intact. Whole unit sizes may vary greatly.
  • $6 service fee will be applied to each order.
  • $.05 per shopping bag fee (This fee will be waived during the COVID-19 outbreak).
  • $3 bag fee for insulated thermal bags for frozen or heated prepared items.
  • Payment by credit or debit card over the phone.
  • Visa, Mastercard, Discover and American Express are accepted.
  • Owners may apply their quarterly discount to an order.
  • No WIC, EBT payments, or payments that require a PIN, can be accepted over the phone. All WIC, EBT payments, or payments that require a PIN, need to made in the store.
  • No gift cards or coupons can be accept at this time.
  • Orders that have not been picked up 24 hours after their assigned pickup times will be donated to a food shelf.
  • Orders are not guaranteed a same-day pickup time and may be re-assigned to a pickup time on a subsequent day.

Frequently Asked Questions Start your Pickup Order